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May 18, 2025

Adapting to a Modern Workforce

In years past, it was difficult clients that wore you out and planted the seed that maybe it was time to move on. But now it’s something else. But first […]

Growth, Management

May 10, 2025

Should Your Marketing Follow a Playbook?

The next wave of effective professional service marketing is going to be driven by authenticity (wrapped around a desire to really help people). All the marketing forces around us are […]

Marketing

May 3, 2025

The Ladder of Lead Generation

I’ve learned a lot of things by co-hosting the 2Bobs podcast that Blair Enns and I do together. Each episode, whether I’m the one interviewing or being interviewed by Blair, […]

Marketing

April 27, 2025

Don’t Be Too Cautious…or Too Reckless

I always find it fascinating to see how different principals approach “margin of error” in running their firms. I know some who never want a client bigger than ten percent […]

Benchmarking, Clients, Finance, Management, Marketing

April 20, 2025

When a Client Offers You a Job

Long gone are the days when you had one career for most of your working life. Instead, you can easily have multiple careers, and good ones at that. The other […]

Clients

April 13, 2025

Creative Cliché Bingo

I had just gotten out of bed in the hotel room when phone rang. Not my mobile, either, but the wired hotel phone. I stumbled to the unfamiliar sound and […]

Expertise, Marketing

April 4, 2025

Timekeeping is a Useful, But Temporary, Evil

Somewhere in the middle of the 1300s, something came to be that transformed the economic lives of much of the planet: this invention, which followed the invention of sandglass and […]

Developing Processes

March 23, 2025

Your Culture is a Safety Net

Your culture is a safety net. It’s essentially a permission structure that gives people the courage to act in certain ways because they know that a) certain actions are approved […]

Managing People

March 16, 2025

Responding to an Interested Buyer

I recently wrote an article about “whether you should entertain that offer,” and the short answer is “yes.” It’s a really good idea for you to lead the early conversations, […]

Succession and M&A

March 9, 2025

Q/A: Staffing, Culture, Careers, Finance, AI

This is Part 2. Click here for Part 1. About two dozen great questions surfaced in response to a LinkedIn post stating that I was going to do a Q/A […]

Benchmarking, Expertise, Finance, Growth, Management, Marketing, Roles, Succession and M&A

March 2, 2025

Q/A: Positioning + Marketing

This is Part 1. Click here for Part 2. About two dozen great questions surfaced in response to a LinkedIn post stating that I was going to do a Q/A […]

Expertise, Growth, Marketing

February 23, 2025

Marketing Needs More Sonder

Okay, I’m going to admit right up front that using a word that’s only been around since 2012 to plead for a return to better marketing is a bit odd, […]

Marketing, The Work

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