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Managing People
Managing Clients
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Succession and M&A
Developing Processes
May 18, 2025
Adapting to a Modern Workforce
In years past, it was difficult clients that wore you out and planted the seed that maybe it was time to move on. But now it’s something else. But first […]
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: Adapting to a Modern Workforce
Growth
,
Management
May 10, 2025
Should Your Marketing Follow a Playbook?
The next wave of effective professional service marketing is going to be driven by authenticity (wrapped around a desire to really help people). All the marketing forces around us are […]
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: Should Your Marketing Follow a Playbook?
Marketing
May 3, 2025
The Ladder of Lead Generation
I’ve learned a lot of things by co-hosting the 2Bobs podcast that Blair Enns and I do together. Each episode, whether I’m the one interviewing or being interviewed by Blair, […]
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: The Ladder of Lead Generation
Marketing
April 27, 2025
Don’t Be Too Cautious…or Too Reckless
I always find it fascinating to see how different principals approach “margin of error” in running their firms. I know some who never want a client bigger than ten percent […]
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: Don’t Be Too Cautious…or Too Reckless
Benchmarking
,
Clients
,
Finance
,
Management
,
Marketing
April 20, 2025
When a Client Offers You a Job
Long gone are the days when you had one career for most of your working life. Instead, you can easily have multiple careers, and good ones at that. The other […]
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: When a Client Offers You a Job
Clients
April 13, 2025
Creative Cliché Bingo
I had just gotten out of bed in the hotel room when phone rang. Not my mobile, either, but the wired hotel phone. I stumbled to the unfamiliar sound and […]
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: Creative Cliché Bingo
Expertise
,
Marketing
April 4, 2025
Timekeeping is a Useful, But Temporary, Evil
Somewhere in the middle of the 1300s, something came to be that transformed the economic lives of much of the planet: this invention, which followed the invention of sandglass and […]
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: Timekeeping is a Useful, But Temporary, Evil
Developing Processes
March 23, 2025
Your Culture is a Safety Net
Your culture is a safety net. It’s essentially a permission structure that gives people the courage to act in certain ways because they know that a) certain actions are approved […]
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: Your Culture is a Safety Net
Managing People
March 16, 2025
Responding to an Interested Buyer
I recently wrote an article about “whether you should entertain that offer,” and the short answer is “yes.” It’s a really good idea for you to lead the early conversations, […]
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: Responding to an Interested Buyer
Succession and M&A
March 9, 2025
Q/A: Staffing, Culture, Careers, Finance, AI
This is Part 2. Click here for Part 1. About two dozen great questions surfaced in response to a LinkedIn post stating that I was going to do a Q/A […]
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: Q/A: Staffing, Culture, Careers, Finance, AI
Benchmarking
,
Expertise
,
Finance
,
Growth
,
Management
,
Marketing
,
Roles
,
Succession and M&A
March 2, 2025
Q/A: Positioning + Marketing
This is Part 1. Click here for Part 2. About two dozen great questions surfaced in response to a LinkedIn post stating that I was going to do a Q/A […]
Read More
: Q/A: Positioning + Marketing
Expertise
,
Growth
,
Marketing
February 23, 2025
Marketing Needs More Sonder
Okay, I’m going to admit right up front that using a word that’s only been around since 2012 to plead for a return to better marketing is a bit odd, […]
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: Marketing Needs More Sonder
Marketing
,
The Work
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