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November 19, 2023

Trading Your Unicycle for a Bike

We received this last week, unsolicited, from a client who had just finished up a New Business Audit with us. Not only is his relief palpable, but it occurred to […]

Expertise, Growing Your Business, Marketing

November 13, 2023

How Geography Impacts Positioning

One of the reasons I absolutely love helping firms with positioning is because of the science behind it. I didn’t realize there was so much science until penning the fifth […]

Growth, Marketing, Uncategorized

November 5, 2023

Maximizing Your Sellability

If you’re interested in one day selling the firm you’ve created and built, how do you know when you’ve maximized your potential EBITDA multiple and likelihood of success finding a buyer? If […]

Succession and M&A

October 30, 2023

Don’t Leave Leadership Vacuums

Aristotle once said that “nature abhors a vacuum” and I’m going to borrow that concept here, but apply it to leadership. What I mean is that leadership always happens, and […]

Management

October 23, 2023

The Pros/Cons of Remote Work

I wrote about this a few years ago, and I probably won’t write about it again for four years or so. I’m convinced that we should be unconvinced about the […]

Developing Processes, Managing People

October 9, 2023

Punctuation: A Dose of Our Own Medicine

Rebrands are sufficiently terrifying on their own, but they are particularly terrifying when: So I explained earlier that last week was the final email you’d receive from that domain, and […]

Marketing Yourself

September 30, 2023

Should You Be Dismissing Staff More Quickly?

I was talking to an agency owner about a standing New Years resolution he had. Before the beginning of each new year, he and his business partner had a pact […]

Managing People

September 26, 2023

One Step At A Time, People

This is good. You made some courageous decisions this year. Some around current clients, some around which accounts you didn’t pursue, some around how many people you can afford to […]

Growing Your Business, Managing People

September 17, 2023

How We Understand The Client Advisory Practice

Our business (there’s two of us, Jonathan and I) is built on delivering value to everybody, knowing that a few of you will hire us from time to time when […]

The Work

September 10, 2023

See Yourself Anywhere In These?

This article is a grab bag of the things I’ve noticed in working with 1,000+ firms through the Total Business Reset process. Maybe you’ll see yourself in some of them: […]

Benchmarking, Clients, Developing Processes, Finance, Growing Your Business, Growth, Management, Managing Clients, Managing People, Marketing, Marketing Yourself, Processes, Roles, Succession, Succession and M&A

September 4, 2023

How Good Clients Can Change Your Life

I’ve been thinking about great clients, these days, and they frequently come to mind when they are harder than ever to find. During tougher times (which the industry seems to […]

Clients, Managing Clients

August 27, 2023

Building a Personal Firm…or an Institution

There are several models for running a firm, and before noting two of them, I want to make clear that one isn’t better or more advanced than the other—just different. […]

Growing Your Business, Growth, Management, Managing People

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