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Managing People
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Succession and M&A
Developing Processes
January 30, 2020
How To Handle That Employee You Simply Cannot Fire
That employee is you. But forget about you for a minute. Think about a key employee who is integral to your firm, because this isn’t going to work if we […]
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: How To Handle That Employee You Simply Cannot Fire
Management
,
Managing People
January 24, 2020
Quit Trying to Hire People as Smart and Fast As You Think You Were
Building your firm around extraordinary people looks like a good idea, on the surface, but it doesn’t work out well in the long term. Here’s why: Your very best employees […]
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: Quit Trying to Hire People as Smart and Fast As You Think You Were
Growing Your Business
,
Growth
,
Management
,
Managing People
,
Processes
,
Roles
January 16, 2020
Pros and Cons of Agile…in the Real World
The “agile” word is kind of like the “UX” word—a lot more firms are slinging that term around than are actually doing it well. Those firms are all over the […]
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: Pros and Cons of Agile…in the Real World
Clients
,
Digital
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Management
,
Managing Clients
,
Managing People
,
Processes
,
Roles
November 21, 2019
One Simple Way to Measure Your Firm’s Performance
The simpler the better, and that applies to this very useful method of calculating the extent to which you are achieving your firm’s potential. I have a benchmarking service that […]
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: One Simple Way to Measure Your Firm’s Performance
Benchmarking
,
Developing Processes
,
Finance
October 29, 2019
Moving from a Scarcity to an Abundance Mindset in the Creative Field
I keep seeing evidence of a “scarcity mentality” in myself…and in you readers. I want to give you a few things to think about, but here’s the payoff: Your scarcity […]
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: Moving from a Scarcity to an Abundance Mindset in the Creative Field
Expertise
,
Growing Your Business
,
Growth
,
Managing Clients
,
Marketing
,
Marketing Yourself
October 10, 2019
Rethinking a Distributed Workforce for the Creative Field
I’ve been doing extensive research and saving up observations about how to implement a remote workforce (i.e., work-from-home) for several years, now, and I’m ready to dive in with some […]
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: Rethinking a Distributed Workforce for the Creative Field
Management
,
Managing People
,
Roles
September 27, 2019
Losing Effective Control of Your Firm
Regardless of the circumstances surrounding your firm’s birth, you were drawn to the promise of more control over your business life. You might have been tired of all the effort […]
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: Losing Effective Control of Your Firm
Benchmarking
,
Clients
,
Developing Processes
,
Management
,
Managing Clients
,
Managing People
,
Marketing
,
Marketing Yourself
August 20, 2019
What Kind Of Client Work Will You Turn Down?
My 2Bobs podcast partner, Blair Enns, will sometimes ask this question: “What does it take to get fired around here?” He’s wondering whether a particular culture will spit people out. […]
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: What Kind Of Client Work Will You Turn Down?
Clients
,
Expertise
,
Growing Your Business
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Growth
,
Managing Clients
,
Marketing
,
Marketing Yourself
,
The Work
August 5, 2019
Is Offering Staff Augmentation In Your Future?
More and more creative firms are getting nudged into “staff augmentation” for their clients, and a dozen of my clients have embraced it–all of those are making buckets of money. […]
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: Is Offering Staff Augmentation In Your Future?
Clients
,
Growing Your Business
,
Growth
,
Managing Clients
July 25, 2019
Your Creative Firm Is A Single Building With Two Rooms
One of the most surprising things about writing a book–after it’s done–is to discover what concepts resonate with readers and which ones never register at all. One of the simplest […]
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: Your Creative Firm Is A Single Building With Two Rooms
Clients
,
Expertise
,
Managing Clients
,
Marketing
,
Marketing Yourself
,
The Work
July 17, 2019
Death of Strategy in Marketing
Strategy is not dead, but telling clients that your work is strategic is definitely not a differentiator. Even so, you might be surprised at how many creative firms tell me […]
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: Death of Strategy in Marketing
Expertise
,
Managing Clients
,
Marketing
,
Marketing Yourself
,
The Work
July 9, 2019
Success Is Not a Straight Line for Creative Entrepreneurs
I think some people read these weekly insight pieces primarily because they feel like someone understands them. We all want to belong to something, which usually requires that we also […]
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: Success Is Not a Straight Line for Creative Entrepreneurs
Growing Your Business
,
Growth
,
Management
,
Managing People
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