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Managing People
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Developing Processes
October 21, 2018
Why You Cannot Be Trusted With Opportunity
You’ve demonstrated that you can’t be trusted with opportunity. You smile when you hear that, partly because you know it’s true, but partly because you pride yourself on actually converting […]
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: Why You Cannot Be Trusted With Opportunity
Clients
,
Managing Clients
,
Marketing
,
Marketing Yourself
September 29, 2018
Three Account Manager Power Grab Reversals
While project management (what I call Resourcing) is the most important role at your firm, client managers have the most difficult job. They have one foot firmly planted on both […]
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: Three Account Manager Power Grab Reversals
Clients
,
Managing Clients
,
Managing People
,
Roles
September 24, 2018
Don't Be a Bug on the Implementation Windshield
Implementation is essentially knocking things off someone else’s “to do” list. Strategy determines what should be on that list, and those decisions are upstream of implementation. And it’s where the […]
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: Don’t Be a Bug on the Implementation Windshield
Clients
,
Expertise
,
Growing Your Business
,
Growth
,
Managing Clients
,
Marketing
,
Marketing Yourself
,
The Work
September 5, 2018
Embrace Employee Turnover
I’m hearing so much whining these days about how hard it is to find good people, and then how they move on to another job so quickly. I feel like […]
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: Embrace Employee Turnover
Management
,
Managing People
,
Processes
,
Roles
August 23, 2018
Create a "Not To Do List" As Well
One (of quite a few!) early consulting mistakes I made was dumping a list of changes for principals to make in their laps. It wasn’t prioritized well, of course, but […]
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: Create a “Not To Do List” As Well
Management
,
Managing People
,
Roles
August 10, 2018
Are You in Charge...or Just Feeding the Machine?
Businesses like yours grow, and then they take on a life of their own. You invent and create the robot (your business) and then the robot learns new tricks, settles […]
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: Are You in Charge…or Just Feeding the Machine?
Clients
,
Expertise
,
Growing Your Business
,
Growth
,
Management
,
Managing Clients
,
Managing People
,
Marketing
,
Marketing Yourself
July 15, 2018
Using Prospective Client Orientation as a Marketing Tool
We’re going to explore the creation of your own client orientation tool. Before you decide that this might not be interesting enough to read, consider passing it along to a […]
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: Using Prospective Client Orientation as a Marketing Tool
Clients
,
Management
,
Managing Clients
,
Managing People
,
Marketing
,
Marketing Yourself
,
Processes
June 12, 2018
What Would You Do If You Knew A Downturn Was Coming?
I’m not saying one is, but I think we all get a tad nervous when things are this good for this long. It’s like the good gods have held the […]
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: What Would You Do If You Knew A Downturn Was Coming?
Benchmarking
,
Developing Processes
,
Management
,
Managing People
May 13, 2018
Your Greatest Strength Might Very Well Be Your Greatest Weakness
On a recent podcast episode about personality profiles, I was explaining how your greatest strength (maybe your patience), if overused, can become your great weakness (you wait too long to […]
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: Your Greatest Strength Might Very Well Be Your Greatest Weakness
Growing Your Business
,
Growth
,
Management
,
Managing People
,
Roles
April 17, 2018
Your Job is to Create Future Value
I lost an engine in my plane one time, which usually isn’t a big deal. The difference is that they I only had one engine to begin with! I was […]
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: Your Job is to Create Future Value
Growing Your Business
,
Growth
,
Management
,
Managing People
,
Roles
April 12, 2018
Why No One Wants to Read Your Newsletters
Some terms really need to die. No one who is thinking of hiring you cares about your newsletter, so quit sending that stuff to them. Especially if it’s going to […]
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: Why No One Wants to Read Your Newsletters
Marketing
,
Marketing Yourself
April 5, 2018
We MUST Stop Meeting Like This
When you ask principals what they hate about their days, near the top is always how much time they spend in meetings. These meetings happen for all sorts of reasons. […]
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: We MUST Stop Meeting Like This
Management
,
Managing People
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