Insights

Insights

  • You Can’t Possibly Care Enough About Everything

    Read more: You Can’t Possibly Care Enough About Everything

Books

  • Selling Your Professional Service Firm

    A Primer

    Buy Now
  • Secret Tradecraft of Elite Advisors

    Secret Tradecraft of Elite Advisors

    Covert Techniques For A Remarkable Practice

    Buy Now
  • Financial Management of a Marketing Firm

    Financial Management of a Marketing Firm

    A Manual

    Buy Now
  • The Business of Expertise

    The Business of Expertise

    How Entrepreneurial Experts Convert Insight to Impact + Wealth

    Buy Now

Articles

  • Answering (More) Mailbag Questions

    Is expertise still the product? Have the economics of expertise changed since November 2022, when ChatGPT was launched and started the whole AI mania in public? I was curious whether you think that changed the economics of expertise. —Emanuel, Romania I don’t think any of us know, yet, what will really happen to the expertise…

    Read more: Answering (More) Mailbag Questions
  • Answering Mailbag Questions

    How much work and what roles are you seeing agencies “replace” with AI? I’m aware of an agency that replaced FTEs with contractors and then contractors with AI. Working for big brands. Highly profitable. Is this the way I want to work? No. Frankly struggling with the role AI could be playing in my agency.…

    Read more: Answering Mailbag Questions
  • Our Preferred Pronouns: You/Me

    Every person has a voice. A lyrical way of pausing and then emphasizing particular syllables. A cheerful, joyful lilt that’s tied to a specific person. So much so that—with your eyes closed—you know who it is and you smile. Or if you don’t know the person, you probably know what part of the country influenced…

    Read more: Our Preferred Pronouns: You/Me

Episodes

  • Categorizing AI-generated copy as "human vs AI" is not as binary as with AI-generated images or video. So Blair has developed an AI Contribution Scale to help us all be more transparent […]
  • In a recent article, David discloses the questions all creative agency principals need to answer whenever they are ready to find the right buyer and successfully navigate the merger and acquisition (M&A) […]
  • Blair and David are hearing all kinds of people talking about how their positioning needs adjustment because of AI. Blair does see an issue developing for many creative firms, but more with […]
2bobs