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July 26, 2021

How to Write Your Own Firm's Tagline

Some of you are getting stuck on the slogan or tagline stage of things. We’ve only actually been using them for about three centuries, and the word itself traces back […]

Growing Your Business, Growth, Management, Managing People, Roles

July 11, 2021

I Struggle With Mental Health. Maybe You Do Too.

This isn’t me being brave. This isn’t me crying for help. This isn’t me with any answers. It’s just me, David, trying to normalize talking about any struggles you may […]

Growing Your Business, Growth, Management, Managing People, Roles

July 7, 2021

Quit Listening to Ruth

Ruth is this person whispering in your ear, several times every single day. She’s never short of reasons why you should lower your pricing or compromise. She’d be a lot […]

Benchmarking, Developing Processes, Expertise, Managing Clients, Marketing, Marketing Yourself

June 22, 2021

How Could An In-House Department Be As Good As a Private Firm?

Nearly all of you, regardless of your positioning, are going to need to deal with the existence of in-house departments. Some of your best clients outsource everything to you and […]

Clients, Managing Clients

June 6, 2021

Can You Be An Absentee Owner of a Digital, Marketing, or Creative Firm?

Doing this a number of years gives me a longer arc to see how some things have changed in the industry, and an entirely recent development is this crazy idea […]

Management, Managing People, Succession, Succession and M&A

May 28, 2021

Taking a Sabbatical

The following is a guest post by Jonathan Baker. He’s been working with me the last few months to launch a new product offering…and streamline our existing systems. He took […]

Management, Managing People, Roles

May 9, 2021

Are You Stuck at the Second of Three Stages?

You can broadly define your experience as the principal of a digital, creative, or marketing firm in three phases. You might be stuck at the tail end of the second […]

Clients, Growing Your Business, Growth, Managing Clients, Marketing, Marketing Yourself

May 3, 2021

What The Industry Is Learning About Remote Teams

“Commuting to office work is obsolete. It is now infinitely easier, cheaper, and faster to…move information…to where the people are,” said Peter Drucker. In 1989. I’m not an expert on […]

Management, Managing People

April 25, 2021

What You're Selling And What They're Buying Need to Match

We get so caught up in taking orders from clients. “What else do you need? Would you like any particular dressing with that? On the side? Anything else?” Experts are […]

Clients, Expertise, Managing Clients, Marketing, Marketing Yourself

April 19, 2021

Developing Your Own Compensation Strategy

Nobody grows up longing for the opportunity to decide what salary other people are going to make, except maybe a sociopath. The rest of us just want to do the […]

Benchmarking, Developing Processes, Management, Managing People, Roles

March 23, 2021

A New Twist on Imposter Syndrome

My emails with a new insight piece have been less frequent this year, and I miss writing them. Lately the podcast has been top priority, but expect to see more […]

Management, Managing People

January 31, 2021

Your Leadership is Desperately Needed

I have all these relevant business topics I want to write about, but they seem a little trite given what’s probably going on in your head. Plus, as you’ve probably […]

Management, Managing People

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