Articles

Filter by Topic

Managing People
Managing Clients
Marketing Yourself
Growing Your Business
Succession and M&A
Developing Processes

November 9, 2021

Moving Upstream in Your Client Work

Greetings from my last trip to the cabin. We’ve enjoyed this isolated spot on the Cumberland Plateau for 13 years. I’m sitting on a bench, right now, looking over a […]

Clients, Expertise, Growing Your Business, Growth, Managing Clients, The Work

October 17, 2021

Winning the Recruiting Wars

by Jonathan Baker As an owner, there are a handful of things you should be intimately involved with, regardless of the size of your firm. One of those things is […]

Management, Managing People

October 6, 2021

Okay, I'll Do It: My Predictions for the Field Over the Next Year

My podcast co-host is always saying that “experts” have a duty to predict the future. But since I’m not sure he’d be comfortable declaring that I’m an expert, I’m not […]

Benchmarking, Clients, Developing Processes, Management, Managing Clients, Managing People

September 26, 2021

How Well Do You Really "Know" Each Of Your Team Members?

As people we want to be known for who we really are. We want the discovery to be so real that they see us naked and don’t turn away. Well-known […]

Management, Managing People

August 19, 2021

Your Firm Should Be A Team—Not A Family

Marketing services firm owners are usually proud when their employees describe the company’s culture as a family. They shouldn’t be proud, though. They should be worried. Companies should not strive […]

Management, Managing People, Roles

August 13, 2021

Options for that Single Performance Benchmark to Watch

Few principals do a good job, at the outset, monitoring the firm’s financial performance. You’ll typically focus more on cash than profit, and only about one-fourth of you enjoying processing […]

Benchmarking, Developing Processes, Finance, Management, Managing People

August 1, 2021

The Three Roles At Your Firm That Stem From Failed Careers

I’ve been wanting to write about this for a long time, after experimenting with the concept and bouncing it off a few people. I feel like there’ll be lots more […]

Management, Managing People, Roles

July 26, 2021

How to Write Your Own Firm's Tagline

Some of you are getting stuck on the slogan or tagline stage of things. We’ve only actually been using them for about three centuries, and the word itself traces back […]

Growing Your Business, Growth, Management, Managing People, Roles

July 11, 2021

I Struggle With Mental Health. Maybe You Do Too.

This isn’t me being brave. This isn’t me crying for help. This isn’t me with any answers. It’s just me, David, trying to normalize talking about any struggles you may […]

Growing Your Business, Growth, Management, Managing People, Roles

July 7, 2021

Quit Listening to Ruth

Ruth is this person whispering in your ear, several times every single day. She’s never short of reasons why you should lower your pricing or compromise. She’d be a lot […]

Benchmarking, Developing Processes, Expertise, Managing Clients, Marketing, Marketing Yourself

June 22, 2021

How Could An In-House Department Be As Good As a Private Firm?

Nearly all of you, regardless of your positioning, are going to need to deal with the existence of in-house departments. Some of your best clients outsource everything to you and […]

Clients, Managing Clients

June 6, 2021

Can You Be An Absentee Owner of a Digital, Marketing, or Creative Firm?

Doing this a number of years gives me a longer arc to see how some things have changed in the industry, and an entirely recent development is this crazy idea […]

Management, Managing People, Succession, Succession and M&A

Pages: 123456789101112131415161718192021222324252627

Articles

Filter by Topic

Advisory Services

M&A Services