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Managing People
Managing Clients
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Succession and M&A
Developing Processes
October 30, 2023
Don't Leave Leadership Vacuums
Aristotle once said that “nature abhors a vacuum” and I’m going to borrow that concept here, but apply it to leadership. What I mean is that leadership always happens, and […]
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: Don’t Leave Leadership Vacuums
Management
October 23, 2023
The Pros/Cons of Remote Work
I wrote about this a few years ago, and I probably won’t write about it again for four years or so. I’m convinced that we should be unconvinced about the […]
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: The Pros/Cons of Remote Work
Developing Processes
,
Managing People
October 9, 2023
Punctuation: A Dose of Our Own Medicine
Rebrands are sufficiently terrifying on their own, but they are particularly terrifying when: So I explained earlier that last week was the final email you’d receive from that domain, and […]
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: Punctuation: A Dose of Our Own Medicine
Marketing Yourself
September 30, 2023
Should You Be Dismissing Staff More Quickly?
I was talking to an agency owner about a standing New Years resolution he had. Before the beginning of each new year, he and his business partner had a pact […]
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: Should You Be Dismissing Staff More Quickly?
Managing People
September 26, 2023
One Step At A Time, People
This is good. You made some courageous decisions this year. Some around current clients, some around which accounts you didn’t pursue, some around how many people you can afford to […]
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: One Step At A Time, People
Growing Your Business
,
Managing People
September 17, 2023
How We Understand The Client Advisory Practice
Our business (there’s two of us, Jonathan and I) is built on delivering value to everybody, knowing that a few of you will hire us from time to time when […]
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: How We Understand The Client Advisory Practice
The Work
September 10, 2023
See Yourself Anywhere In These?
This article is a grab bag of the things I’ve noticed in working with 1,000+ firms through the Total Business Reset process. Maybe you’ll see yourself in some of them: […]
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: See Yourself Anywhere In These?
Benchmarking
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Clients
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Developing Processes
,
Finance
,
Growing Your Business
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Growth
,
Management
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Managing Clients
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Managing People
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Marketing
,
Marketing Yourself
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Processes
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Roles
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Succession
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Succession and M&A
September 4, 2023
How Good Clients Can Change Your Life
I’ve been thinking about great clients, these days, and they frequently come to mind when they are harder than ever to find. During tougher times (which the industry seems to […]
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: How Good Clients Can Change Your Life
Clients
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Managing Clients
August 27, 2023
Building a Personal Firm...or an Institution
There are several models for running a firm, and before noting two of them, I want to make clear that one isn’t better or more advanced than the other—just different. […]
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: Building a Personal Firm…or an Institution
Growing Your Business
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Growth
,
Management
,
Managing People
August 17, 2023
Leading During Difficult Times
Some firms are doing really well. Some firms are about ready to close up shop. But the vast majority are just in the ugly middle: not terrible, not great, and […]
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: Leading During Difficult Times
Developing Processes
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Finance
,
Management
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Managing People
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Marketing
,
Marketing Yourself
August 12, 2023
How Much Time + Money To Spend On Your Own Marketing
I’m going to try to answer that question, but I just need to tell you up front that it’s a complicated issue, for these reasons: Having noted those three reasons, […]
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: How Much Time + Money To Spend On Your Own Marketing
Benchmarking
,
Developing Processes
,
Marketing
,
Marketing Yourself
August 6, 2023
The Interplay Between Purpose-Driven Affinity and Expertise
I started noticing something about two years ago, but it was significant enough that I didn’t want to be wrong, so I just watched it develop until it was clearly […]
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: The Interplay Between Purpose-Driven Affinity and Expertise
Clients
,
Expertise
,
Managing Clients
,
Marketing
,
Marketing Yourself
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