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Managing People
Managing Clients
Marketing Yourself
Growing Your Business
Succession and M&A
Developing Processes
September 10, 2023
See Yourself Anywhere In These?
This article is a grab bag of the things I’ve noticed in working with 1,000+ firms through the Total Business Reset process. Maybe you’ll see yourself in some of them: […]
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: See Yourself Anywhere In These?
Benchmarking
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Clients
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Developing Processes
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Finance
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Growing Your Business
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Growth
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Management
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Managing Clients
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Managing People
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Marketing
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Marketing Yourself
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Processes
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Roles
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Succession
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Succession and M&A
September 4, 2023
How Good Clients Can Change Your Life
I’ve been thinking about great clients, these days, and they frequently come to mind when they are harder than ever to find. During tougher times (which the industry seems to […]
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: How Good Clients Can Change Your Life
Clients
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Managing Clients
August 27, 2023
Building a Personal Firm…or an Institution
There are several models for running a firm, and before noting two of them, I want to make clear that one isn’t better or more advanced than the other—just different. […]
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: Building a Personal Firm…or an Institution
Growing Your Business
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Growth
,
Management
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Managing People
August 17, 2023
Leading During Difficult Times
Some firms are doing really well. Some firms are about ready to close up shop. But the vast majority are just in the ugly middle: not terrible, not great, and […]
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: Leading During Difficult Times
Developing Processes
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Finance
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Management
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Managing People
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Marketing
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Marketing Yourself
August 12, 2023
How Much Time + Money To Spend On Your Own Marketing
I’m going to try to answer that question, but I just need to tell you up front that it’s a complicated issue, for these reasons: Having noted those three reasons, […]
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: How Much Time + Money To Spend On Your Own Marketing
Benchmarking
,
Developing Processes
,
Marketing
,
Marketing Yourself
August 6, 2023
The Interplay Between Purpose-Driven Affinity and Expertise
I started noticing something about two years ago, but it was significant enough that I didn’t want to be wrong, so I just watched it develop until it was clearly […]
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: The Interplay Between Purpose-Driven Affinity and Expertise
Clients
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Expertise
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Managing Clients
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Marketing
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Marketing Yourself
July 31, 2023
How a Great Referral Strategy Helps Service Offering Design
Picture this for a minute. You look at all the service offerings you make available to clients and all of a sudden it looks more like a Luby’s Cafeteria than […]
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: How a Great Referral Strategy Helps Service Offering Design
Clients
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Managing Clients
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Marketing
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Marketing Yourself
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Processes
,
The Work
July 24, 2023
Treating Ourselves As Professionals or Amateurs
In high school, I ran two marathons and one one-half marathon. I also ran the 2-mile in track, as well as cross-country every fall in the mountains of North Carolina. […]
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: Treating Ourselves As Professionals or Amateurs
Management
,
Managing People
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The Work
July 17, 2023
Reimagining Your Leadership Team
An executive team or leadership team (I’m going to use the phrases interchangeably) makes perfect sense. Each of the members represents a key leader of an important segment of the […]
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: Reimagining Your Leadership Team
Management
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Managing People
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Processes
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Roles
July 9, 2023
Some Tensions Are Actually Healthy
As humans, we instinctively attempt to reduce tension—especially in relationships. Unresolved tensions create stomach acid, introspection, and all kinds of tension-easing strategies, most of which are not in your long-term […]
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: Some Tensions Are Actually Healthy
Management
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Managing People
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Processes
June 25, 2023
A Checklist for Responsible Growth
I can’t imagine why growth in revenue isn’t good, as would be growth in your expertise and capabilities. But I think we should be a little more neutral about growth […]
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: A Checklist for Responsible Growth
Growing Your Business
,
Growth
June 19, 2023
Quit Overthinking Your Own Content Plan
It would be a mistake to imagine that your own self-doubt is unique, thinking that the people who share things publicly are more self-confident or less fragile. I’ve never measured […]
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: Quit Overthinking Your Own Content Plan
Expertise
,
Growing Your Business
,
Growth
,
Managing Clients
,
Marketing
,
Marketing Yourself
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