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July 11, 2022

The Root Causes of Unprofitability

Okay, your firm isn’t profitable…or maybe not as profitable as you’d like. This article is for you. I hope you can read this as more “thorough” than “pedantic” because that’s […]

Benchmarking, Developing Processes, Finance

June 26, 2022

Why You Should Probably Be Putting More Things In Writing

For some people, talking things out is how they clear the fog. They “think out loud”. You may be within earshot, but your perspective isn’t all that necessary. You’re just […]

Succession, Succession and M&A

June 20, 2022

Why the EBITDA Multiple Is Useful…But Incomplete

One of the questions I get asked a lot—and it’s a question that almost always makes me smile—goes something like this: “Hey, what’s the going EBITDA multiple for a firm […]

Succession, Succession and M&A

June 12, 2022

Why You Should Be Hopeful About The Future

My professional life is consists mainly of fixing things: noticing what works elsewhere, listening closely to a given situation, and then applying those principles uniquely to foster improvement. That means […]

Management, Managing People

June 5, 2022

Q/A No. 01: Your Questions and My (Attempted) Answers

Q: “I think I’ve heard you say on podcasts that ESOPs are immoral. Why is that?” —Chris, in Atlanta; “I’d love to know why you say ESOP is universally a […]

Uncategorized

May 29, 2022

Behind 2Bobs: The Biggest Podcast In This Space

The 2Bobs podcast that Blair Enns and I do is now just over 5 years old, with 150+ episodes, hundreds of reviews (averaging 4.9+), and a gratifying worldwide reach. Based […]

Marketing, Marketing Yourself

May 9, 2022

You Are Not Alone: Many Management Struggles Are Similar

As part of every Total Business Reset we do, we survey all of a firm’s employees on a number of different factors… from onboarding experience to internal processes to people […]

Management, Managing People

May 1, 2022

My Thesis…And How Much “Purpose” Your Business Needs

I have a lot of goals in my personal life, but I like to keep those separate from my business life. The more overlap there is between your personal and […]

Clients, Expertise, Management, Managing Clients, Managing People, The Work

April 24, 2022

Distinguishing Between Why Clients Leave, Come, And Stay With You

One of the positioning mistakes I see fairly frequently is this: confusing the reasons prospective clients choose you with the reasons existing clients stay with you. This is a problem […]

Clients, Expertise, Growing Your Business, Growth, Managing Clients, Marketing, Marketing Yourself, Processes

April 19, 2022

Confidence, Opportunity, Capacity

What leads to business success? If you’ve ever gone back to your high school reunion, you’ve probably seen some surprise success stories and scratched your head while asking the same […]

Developing Processes, Finance, Growing Your Business, Growth, Management, Managing People, Marketing, Marketing Yourself

April 17, 2022

Lobbing Facts Over The Wall…Or Having Real Conversations

Today, I’ve got nothing about how to make better business decisions while running your independent marketing, digital, or creative firm. Instead, I’m just going to share something that’s been on […]

Management, Managing People

April 3, 2022

Leadership Is Often Letting Your Friends Down At a Pace They Can Absorb

As a kid, my parents used to drag the three of us boys into the city (a 9 hour drive) to get our annual physicals. Though I didn’t think too […]

Marketing, Marketing Yourself

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