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December 11, 2022

Your Weakness…Is Your Greatest Strength

There’s something more personal about this field you and I work in (advertising, design, dev, PR, etc.). I suspect that’s because the entrepreneurs who start firms love the field itself. […]

Management, Managing People, Roles

December 5, 2022

Be Reckless With Your Money, But Be Ruthless With Your Time

Last year about this time I decided to set a few goals for the year. For the first time, I decided to keep it really simple by choosing three: The […]

Management, Managing People, Roles

November 27, 2022

Unique Challenges Of That Very First Experienced Hire

You’re about four or six years into this thing. So far, your success has come in part from hiring inexpensive eager young people who wanted to build something with you. […]

Expertise, Management, Managing Clients, Managing People, Roles

November 22, 2022

Your Five Options When Faced With Unclear Project Scope

I see multiple deer near this road by our farm nearly every time that I pass it. Last week there were six, and two of the younger ones just stood […]

Clients, Managing Clients, Marketing, Marketing Yourself, Processes

November 6, 2022

What Your Team Wants You to Know

We started doing something interesting in our Total Business Reset offering, recently, and the results have been enlightening. We have two carefully crafted surveys—one for principals and one for each […]

Developing Processes, Managing Clients, Managing People, Marketing Yourself

October 31, 2022

Don’t Count On Anyone Discovering You

There are thousands of supremely talented but “undiscovered” greats in this field that you and I love, and maybe you’re one of them. Sometimes I wonder why I’m not more […]

Expertise, Managing Clients, Marketing, Marketing Yourself, The Work

October 17, 2022

Disappointment And Hope Are Both Critical Components of Leadership

I’m so excited to see nearly 200 of you in Atlanta in a week for the reprise of our Mind Your Own Business Conference. It’s been sold out for weeks, […]

Growing Your Business, Growth, Management, Managing People

October 2, 2022

How To Attack A Valuation That You Think Is Too Low

We have done hundreds of valuations, and the reasons for getting one are all over the place: Sometimes—though not usually—the process can turn adversarial, in which case we’ll move into […]

Developing Processes, Finance, Succession, Succession and M&A

September 25, 2022

The Impact of Pricing: Waterfall vs. Agile

One of my favorite things about this consulting world is that I get to see the connection between the advice and the results. In other words, I get to verify […]

Marketing, Marketing Yourself, Processes

September 18, 2022

One Simple Benchmark…That No One Seems To Use

I’ve worked hard to establish performance benchmarks for firms in this space. Some examples of that effort: Today I want to extract one element of that model to help you […]

Benchmarking, Developing Processes, Finance

September 4, 2022

Seeing The Big Picture vs. Too High and Too Low

My revenue dropped 28% from one year to the next. And instead of rebounding the next year, it dropped another 29%. So two years on, my revenue dropped by about […]

Growing Your Business, Growth, Management, Managing People

August 28, 2022

Why The Heck Does Everyone Want To Be Like IDEO?

I talked about something in my fifth book, and it’s something that I find amusing and infuriating at the same time. And that’s our industry’s obsession with IDEO. It’s frustrating […]

Expertise, Managing Clients, Marketing, Marketing Yourself

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