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March 15, 2020

Update on the Impact of COVID-19 On Your Marketing, Creative, or Digital Firm

Navigating the Impact of COVID-19 on Your Firm We had 850+ register for the webinar this week on “Preparing Your Firm for the Coronavirus”–a surprisingly large number. After not being […]

Benchmarking, Clients, Developing Processes, Finance, Management, Managing Clients, Managing People, Marketing, Marketing Yourself

February 28, 2020

Signals That Never Penetrate Our Immune System of Ideas

Our Own Immune System to Ideas To some extent we all have an immune system to certain ideas. The things you automatically discount might be from a certain political persuasion, […]

Growing Your Business, Growth, Management, Managing People

January 30, 2020

How To Handle That Employee You Simply Cannot Fire

That employee is you. But forget about you for a minute. Think about a key employee who is integral to your firm, because this isn’t going to work if we […]

Management, Managing People

January 24, 2020

Quit Trying to Hire People as Smart and Fast As You Think You Were

Building your firm around extraordinary people looks like a good idea, on the surface, but it doesn’t work out well in the long term. Here’s why: Your very best employees […]

Growing Your Business, Growth, Management, Managing People, Processes, Roles

January 16, 2020

Pros and Cons of Agile…in the Real World

The “agile” word is kind of like the “UX” word—a lot more firms are slinging that term around than are actually doing it well. Those firms are all over the […]

Clients, Digital, Management, Managing Clients, Managing People, Processes, Roles

October 10, 2019

Rethinking a Distributed Workforce for the Creative Field

I’ve been doing extensive research and saving up observations about how to implement a remote workforce (i.e., work-from-home) for several years, now, and I’m ready to dive in with some […]

Management, Managing People, Roles

September 27, 2019

Losing Effective Control of Your Firm

Regardless of the circumstances surrounding your firm’s birth, you were drawn to the promise of more control over your business life. You might have been tired of all the effort […]

Benchmarking, Clients, Developing Processes, Management, Managing Clients, Managing People, Marketing, Marketing Yourself

July 9, 2019

Success Is Not a Straight Line for Creative Entrepreneurs

I think some people read these weekly insight pieces primarily because they feel like someone understands them. We all want to belong to something, which usually requires that we also […]

Growing Your Business, Growth, Management, Managing People

May 30, 2019

Entrepreneurs “Undertake” Things in Small Steps

Most of my work life has consisted of many small steps toward an elusive goal. I’m on a greyhound race track and I know I’ll never catch the mechanical rabbit, […]

Expertise, Management, Managing Clients, Managing People, Processes, Roles

April 11, 2019

What the Present Future Holds

A lot of things have changed in our field, but I’ve never been more optimistic about our future as an industry. Success is here for the taking, my friends. Let’s […]

Clients, Digital, Expertise, Growing Your Business, Growth, Management, Managing Clients, Managing People, Marketing, Marketing Yourself, Processes

April 4, 2019

Masking Rot Just Under the Surface of Your Creative Enterprise

I set my vibrating Apple Watch to go off at 5:00a today. That’s when the local landfill opens, and I wanted to get there before all the huge trucks line […]

Developing Processes, Finance, Growing Your Business, Growth, Management, Managing People

March 20, 2019

Are You the Kid…or the Adult…in the Boxed Cereal Aisle?

If your young daughter is screaming in the boxed cereal aisle, maybe you can defer the whining until you get to the checkout line in 11 minutes, but good luck […]

Benchmarking, Developing Processes, Expertise, Growing Your Business, Growth, Management, Managing Clients, Managing People, Roles, Succession, Succession and M&A

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