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January 26, 2022

Don’t You Dare Go Back To The Way Things Were!

Most of my flying (mostly in a Piper Lance) was from northern Indiana, where we lived in a small town for twelve years. One of the reasons we moved was […]

Management, Managing People

December 17, 2021

End of Year Message: Here Comes 2022

This is the last email of the year, but I’ll annoy your inboxes again on Jan 2. In effect, right after you’ve managed to love your life again and see […]

Management, Managing People, Roles

December 9, 2021

You’re A Dictatorship That Gathers Individual Democracies—Good For You

I write this with some trepidation. You’re already overwhelmed with anything that includes certain words: vote, count, absentee, electoral, steal, and so on. But I’m not sure there’s a better […]

Growing Your Business, Growth, Management, Managing People

November 29, 2021

How Your Deepest Fears Might Be Influencing Your Decision Making

Your success as a principal will hinge in large part on the luck of the draw, feeding you opportunity or scarcity that’s out of your control. Aside from that—or more […]

Management, Managing People

October 17, 2021

Winning the Recruiting Wars

by Jonathan Baker As an owner, there are a handful of things you should be intimately involved with, regardless of the size of your firm. One of those things is […]

Management, Managing People

October 6, 2021

Okay, I’ll Do It: My Predictions for the Field Over the Next Year

My podcast co-host is always saying that “experts” have a duty to predict the future. But since I’m not sure he’d be comfortable declaring that I’m an expert, I’m not […]

Benchmarking, Clients, Developing Processes, Management, Managing Clients, Managing People

September 26, 2021

How Well Do You Really “Know” Each Of Your Team Members?

As people we want to be known for who we really are. We want the discovery to be so real that they see us naked and don’t turn away. Well-known […]

Management, Managing People

August 19, 2021

Your Firm Should Be A Team—Not A Family

Marketing services firm owners are usually proud when their employees describe the company’s culture as a family. They shouldn’t be proud, though. They should be worried. Companies should not strive […]

Management, Managing People, Roles

August 13, 2021

Options for that Single Performance Benchmark to Watch

Few principals do a good job, at the outset, monitoring the firm’s financial performance. You’ll typically focus more on cash than profit, and only about one-fourth of you enjoying processing […]

Benchmarking, Developing Processes, Finance, Management, Managing People

August 1, 2021

The Three Roles At Your Firm That Stem From Failed Careers

I’ve been wanting to write about this for a long time, after experimenting with the concept and bouncing it off a few people. I feel like there’ll be lots more […]

Management, Managing People, Roles

July 26, 2021

How to Write Your Own Firm’s Tagline

Some of you are getting stuck on the slogan or tagline stage of things. We’ve only actually been using them for about three centuries, and the word itself traces back […]

Growing Your Business, Growth, Management, Managing People, Roles

July 11, 2021

I Struggle With Mental Health. Maybe You Do Too.

This isn’t me being brave. This isn’t me crying for help. This isn’t me with any answers. It’s just me, David, trying to normalize talking about any struggles you may […]

Growing Your Business, Growth, Management, Managing People, Roles

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