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Managing People
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Developing Processes
February 12, 2023
Are You a Personality-Led Firm Or An Institution?
Some firms are personality driven and some are institutional. Normally I’d prefer to wait until I have a fully-formed POV on something before writing about it, but the clarity has […]
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: Are You a Personality-Led Firm Or An Institution?
Management
,
Managing People
,
Succession
,
Succession and M&A
January 8, 2023
Avoiding the Growth Trap
Growth is a particularly easy trap to fall into in Western cultures, where phrases like “Protestant work ethic,” “American dream,” and “rags to riches” hammer home the notion that there […]
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: Avoiding the Growth Trap
Growing Your Business
,
Growth
,
Management
,
Managing People
January 1, 2023
What I Think 2023 Will Bring For You
First off, I should start this by saying I have no idea what’s going to happen, but you might take what I think and combine it with your own instincts […]
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: What I Think 2023 Will Bring For You
Benchmarking
,
Clients
,
Developing Processes
,
Management
,
Managing Clients
,
Managing People
December 21, 2022
Your Clawing Entrepreneurship Needs To Be Balanced With Something Else
I’ve long been fascinated by the idea that some tension is bad (the kind that has you sleeping on the couch) and some is good (the kind that holds up […]
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: Your Clawing Entrepreneurship Needs To Be Balanced With Something Else
Growing Your Business
,
Growth
,
Management
,
Managing People
December 11, 2022
Your Weakness...Is Your Greatest Strength
There’s something more personal about this field you and I work in (advertising, design, dev, PR, etc.). I suspect that’s because the entrepreneurs who start firms love the field itself. […]
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: Your Weakness…Is Your Greatest Strength
Management
,
Managing People
,
Roles
December 5, 2022
Be Reckless With Your Money, But Be Ruthless With Your Time
Last year about this time I decided to set a few goals for the year. For the first time, I decided to keep it really simple by choosing three: The […]
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: Be Reckless With Your Money, But Be Ruthless With Your Time
Management
,
Managing People
,
Roles
November 27, 2022
Unique Challenges Of That Very First Experienced Hire
You’re about four or six years into this thing. So far, your success has come in part from hiring inexpensive eager young people who wanted to build something with you. […]
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: Unique Challenges Of That Very First Experienced Hire
Expertise
,
Management
,
Managing Clients
,
Managing People
,
Roles
November 6, 2022
What Your Team Wants You to Know
We started doing something interesting in our Total Business Reset offering, recently, and the results have been enlightening. We have two carefully crafted surveys—one for principals and one for each […]
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: What Your Team Wants You to Know
Developing Processes
,
Managing Clients
,
Managing People
,
Marketing Yourself
October 17, 2022
Disappointment And Hope Are Both Critical Components of Leadership
I’m so excited to see nearly 200 of you in Atlanta in a week for the reprise of our Mind Your Own Business Conference. It’s been sold out for weeks, […]
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: Disappointment And Hope Are Both Critical Components of Leadership
Growing Your Business
,
Growth
,
Management
,
Managing People
September 4, 2022
Seeing The Big Picture vs. Too High and Too Low
My revenue dropped 28% from one year to the next. And instead of rebounding the next year, it dropped another 29%. So two years on, my revenue dropped by about […]
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: Seeing The Big Picture vs. Too High and Too Low
Growing Your Business
,
Growth
,
Management
,
Managing People
August 17, 2022
Why Most Firms In This Space Are "Owner-Operators" And What That Means
Why are there virtually no outside investors in this space? You know, people who want to invest in a firm without actually running it? And what are the implications of […]
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: Why Most Firms In This Space Are “Owner-Operators” And What That Means
Management
,
Managing People
,
Succession
,
Succession and M&A
,
The Work
June 12, 2022
Why You Should Be Hopeful About The Future
My professional life is consists mainly of fixing things: noticing what works elsewhere, listening closely to a given situation, and then applying those principles uniquely to foster improvement. That means […]
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: Why You Should Be Hopeful About The Future
Management
,
Managing People
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