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Succession and M&A
Developing Processes
March 18, 2023
What Buyers Are Looking For
M/A activity seems to be picking up a bit, and so this is a good time to review what most buyers are looking for. I say “most” because there’s always […]
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: What Buyers Are Looking For
Clients
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Succession and M&A
March 5, 2023
How to Talk About Scope Creep
Managing scope creep is as much fun as arguing with your conspiracy-prone cousin at the Thanksgiving table, but not managing it well is the surest way to lose money, and […]
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: How to Talk About Scope Creep
Clients
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Developing Processes
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Finance
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Managing Clients
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Processes
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The Work
February 26, 2023
Calibrate How Much You Care
Caring too much about something can put you at a distinct disadvantage. Car salespeople know this when they detect even the slightest interest or sense any desperation on your part. […]
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: Calibrate How Much You Care
Managing Clients
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Managing People
February 19, 2023
Whose Advice Should You Listen To?
Picture yourself with a significant, challenging question that you pose to three different people. The advice you get in return is conflicting, but seemingly logical and definitely heartfelt. There’s no […]
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: Whose Advice Should You Listen To?
Expertise
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Management
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Managing Clients
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Managing People
February 5, 2023
The Message An Undifferentiated Firm Sends
When I have the opportunity to speak from a stage, it’s more of a one-way affair. When I’m working with a single client, it’s a small sample size. But I […]
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: The Message An Undifferentiated Firm Sends
Expertise
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Managing Clients
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Marketing
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Marketing Yourself
January 18, 2023
Three Principles of Service Offering Design
There are six modules in our Total Business Reset, and my favorite might be the third, where we work through Service Offering Design (SOD). That’s partly because by that point […]
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: Three Principles of Service Offering Design
Clients
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Managing Clients
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Processes
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The Work
January 1, 2023
What I Think 2023 Will Bring For You
First off, I should start this by saying I have no idea what’s going to happen, but you might take what I think and combine it with your own instincts […]
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: What I Think 2023 Will Bring For You
Benchmarking
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Clients
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Developing Processes
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Management
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Managing Clients
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Managing People
November 27, 2022
Unique Challenges Of That Very First Experienced Hire
You’re about four or six years into this thing. So far, your success has come in part from hiring inexpensive eager young people who wanted to build something with you. […]
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: Unique Challenges Of That Very First Experienced Hire
Expertise
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Management
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Managing Clients
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Managing People
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Roles
November 22, 2022
Your Five Options When Faced With Unclear Project Scope
I see multiple deer near this road by our farm nearly every time that I pass it. Last week there were six, and two of the younger ones just stood […]
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: Your Five Options When Faced With Unclear Project Scope
Clients
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Managing Clients
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Marketing
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Marketing Yourself
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Processes
November 6, 2022
What Your Team Wants You to Know
We started doing something interesting in our Total Business Reset offering, recently, and the results have been enlightening. We have two carefully crafted surveys—one for principals and one for each […]
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: What Your Team Wants You to Know
Developing Processes
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Managing Clients
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Managing People
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Marketing Yourself
October 31, 2022
Don't Count On Anyone Discovering You
There are thousands of supremely talented but “undiscovered” greats in this field that you and I love, and maybe you’re one of them. Sometimes I wonder why I’m not more […]
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: Don’t Count On Anyone Discovering You
Expertise
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Managing Clients
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Marketing
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Marketing Yourself
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The Work
August 28, 2022
Why The Heck Does Everyone Want To Be Like IDEO?
I talked about something in my fifth book, and it’s something that I find amusing and infuriating at the same time. And that’s our industry’s obsession with IDEO. It’s frustrating […]
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: Why The Heck Does Everyone Want To Be Like IDEO?
Expertise
,
Managing Clients
,
Marketing
,
Marketing Yourself
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