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April 4, 2019

Masking Rot Just Under the Surface of Your Creative Enterprise

I set my vibrating Apple Watch to go off at 5:00a today. That’s when the local landfill opens, and I wanted to get there before all the huge trucks line […]

Developing Processes, Finance, Growing Your Business, Growth, Management, Managing People

March 20, 2019

Are You the Kid…or the Adult…in the Boxed Cereal Aisle?

If your young daughter is screaming in the boxed cereal aisle, maybe you can defer the whining until you get to the checkout line in 11 minutes, but good luck […]

Benchmarking, Developing Processes, Expertise, Growing Your Business, Growth, Management, Managing Clients, Managing People, Roles, Succession, Succession and M&A

March 7, 2019

Transitioning Prospect from Sales Person to Account Manager

The transition from new biz to account management is critical. I’ll explain how and when it should happen and then highlight the three problems you’ll have if it’s not managed […]

Clients, Growing Your Business, Growth, Managing Clients, Managing People, Marketing, Marketing Yourself, Roles

February 22, 2019

How Frequently Should I Publish These Insight Pieces?

I’ve been writing you 2x/week as an experiment. Now I’d like your help in designing the frequency of these emails. Please help me decide how often to send these out: […]

Benchmarking, Clients, Developing Processes, Digital, Expertise, Finance, Growing Your Business, Growth, Management, Managing Clients, Managing People, Marketing, Marketing Yourself, Processes, Roles, Succession, Succession and M&A, The Work

February 17, 2019

Following Your Client to the New CMO Gig

One of the most critical new business skills is actually an old business skill: how to follow your client contact to his or her new job. Mastering that ability can […]

Clients, Growing Your Business, Growth, Managing Clients, Marketing, Marketing Yourself

February 8, 2019

The Business IS Your Baby

Some new research confirms what we’ve suspected for a long time: your emotional connection to your business mirrors your emotional connection to a child. This might explain, in part, why: […]

Growing Your Business, Growth, The Work

January 25, 2019

Are You A Real Entrepreneur…Or A Franchisee?

This question could be a little offensive, but hear me out. As I’ve tried to picture in the graphic, a franchise entrepreneur operates on a prescribed track. Everything is fairly […]

Expertise, Growing Your Business, Growth, Management, Managing Clients, Managing People

January 10, 2019

The One Thing That’s Going To Hold You Back

There’s one thing that will consistently hold you back from doing your best work and running a high performing firm, but it won’t come until later. In the early steps […]

Benchmarking, Clients, Developing Processes, Expertise, Growing Your Business, Growth, Management, Managing Clients, Managing People, Marketing, Marketing Yourself

December 19, 2018

If You Were Less Courageous

It’s been years since I’ve republished anything in this blog. I like to write from scratch. But every once in awhile, something bears repeating. I wrote this while sitting on […]

Developing Processes, Expertise, Finance, Growing Your Business, Growth, Management, Managing Clients, Managing People, Marketing, Marketing Yourself

September 24, 2018

Don’t Be a Bug on the Implementation Windshield

Implementation is essentially knocking things off someone else’s “to do” list. Strategy determines what should be on that list, and those decisions are upstream of implementation. And it’s where the […]

Clients, Expertise, Growing Your Business, Growth, Managing Clients, Marketing, Marketing Yourself, The Work

August 10, 2018

Are You in Charge…or Just Feeding the Machine?

Businesses like yours grow, and then they take on a life of their own. You invent and create the robot (your business) and then the robot learns new tricks, settles […]

Clients, Expertise, Growing Your Business, Growth, Management, Managing Clients, Managing People, Marketing, Marketing Yourself

May 13, 2018

Your Greatest Strength Might Very Well Be Your Greatest Weakness

On a recent podcast episode about personality profiles, I was explaining how your greatest strength (maybe your patience), if overused, can become your great weakness (you wait too long to […]

Growing Your Business, Growth, Management, Managing People, Roles

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