David will be speaking again this year at Hubspot's Inbound 2015 in Boston, at the Boston Convention Center. The topic is “What the Research Shows About the Most Effective Account Service Teams.” Come “Learn the results of an agency personnel study conducted by ReCourses, Inc., that involved 13,000+ agency employees, including the specific implications for account service teams: the personality you are screening for, the most effective job description, how to build a department that grows and just doesn’t maintain accounts, how much account service agencies of different size need, how they interact with the internal project management function, etc.” Learn more and register here.
